Security & privacy
Conversation content goes to two specialist providers to do the work. What comes back is kept encrypted for your account—never sold, never advertised against, and never used to train models.
Nobody at BetterTalk reads your conversations as part of normal work.
Audio is never stored · Transcripts are encrypted and access is auditedWhat leaves your Mac
Deepgram receives audio. Anthropic receives transcript text. Those are the only companies asked to make sense of the conversation. The transcript passes through a Cloudflare-hosted relay on the way, then comes back and is encrypted for your account.
01 · audio
Transcribes the recording and separates the two speakers. Audio travels directly from the app to Deepgram using a short-lived token, and the recording is deleted as soon as it is transcribed.
02 · transcript text
Analyzes speaker-labelled transcript turns to produce structured observations. No BetterTalk account, couple, device, email, billing, invitation, or session identifier is included.
The complete data path
On your Mac
Both people consent. Recording state stays visible. Audio begins in a protected temporary location on the Mac.
External provider
The app sends audio directly to Deepgram for transcription and speaker separation. BetterTalk servers never receive the audio.
On your Mac
Speaker-labelled transcript turns return to the app and live in memory or protected temporary storage while the conversation is active.
External provider
A stateless BetterTalk relay forwards transcript text and the analysis rubric to Anthropic. Product and account identifiers are excluded.
Your BetterTalk account
The transcript and the review are encrypted and stored for your account, so your history is there on any Mac you sign in to—and on your partner's, if the two of you have linked accounts. A copy is cached and encrypted on the Mac. Temporary audio is deleted after processing.
A precise note about the relay
The transcript does pass through a narrowly scoped BetterTalk relay on its way to Anthropic. The relay must read enough of the request to validate its shape and forward it, but it is built not to log, persist, or attach product identifiers to that content. Storage is a separate step: once the conversation ends, the transcript and the review are encrypted and written to your account, behind checks that require an authenticated device signed in as you.
What the developers can see
BetterTalk needs enough information to run accounts, consent, access, limits, and billing. Your conversations sit apart from that, encrypted, behind restricted and audited access.
Everyday operations
Tightly restricted
Retention, not hand-waving
Delete a conversation you recorded on your own and the transcript and review go with it. Deleting a conversation you recorded with a linked partner takes both of you approving it. The encryption keys for stored content are destroyed when that content is fully deleted.
The honest limits
Removing account identifiers does not hide who is speaking. A conversation may name people, places, employers, diagnoses, or other identifying details.
BetterTalk makes an operational promise, not a cryptographic impossibility claim. Your transcripts are encrypted with keys BetterTalk holds, because the service has to read them to analyze the conversation and show you your history. Access is restricted, audited, and outside the reach of normal work—but that is a rule we keep, not a mathematical barrier.
Like any networked app, BetterTalk depends on your Mac, your network, and its service providers staying secure. No digital service can promise perfect security.
